Help Center

FAQ

Shipping & Delivery

What time are deliveries usually made?

What happens if no one is at home?

I messed up my delivery address, what do I do?

What about my billing address?

Change of address after receiving confirmation of shipping?

Where do you ship from?

Why have I not received my item(s)?

Returns, Exchanges & Refunds

I don’t like my item, can I return it?

Can I return the item and change it with something else?

I have changed my mind about my item, what do I do?

Can I still change my item after receiving the email confirmation?

What is your refund policy?

What do I do if I have received a damaged item?

Others

Do you subscribe me to any boxes?

Unreceived Confirmation Email

Unable to view email properly

Partnerships & Sponsoring

Why was my order canceled?

How do I get more help?